The Social Relief of Distress (SRD) grant is temporary income support for working-age people with little to no income who do not receive other SASSA social grants in their own name. It is means-tested and verified digitally each month. Government confirmed a R20 increase to the SRD from R350 to R370 with effect 1 April 2024, and that amount continues into 2025 cycles. This is why you often still hear “R350 grant,” even though R370 is paid for approved months.
SASSA R350 SRD Grant October 2025 Shot Summary
Item |
Details |
|---|---|
Grant name |
Social Relief of Distress (SRD), commonly called the “R350 grant,” now R370 per approved month since 1 April 2024. |
October 2025 payout pattern |
SRD is processed in end-of-month batches (not the same early-month dates used for older persons, disability and children’s grants). Always check your personal date on the SRD portal. |
Where to check status |
srd.sassa.gov.za (Status Check, e-KYC, and bank-details updates). |
Contact options |
SASSA Call Centre 0800 60 10 11; WhatsApp self-service has been publicised historically (082 046 8553), but the official portal remains the primary status channel. |
Official websites |
srd.sassa.gov.za for SRD; sassa.gov.za for general updates and payment calendars. (srd.sassa.gov.za) |
October 2025 SRD payment window
Unlike the three early-month dates used for older persons (2 October 2025), disability (3 October 2025), and children’s grants (6 October 2025), the SRD is paid in end-of-month batches. That means your October 2025 SRD will typically be processed in the last week of October, then reflect after bank processing. Your exact day can differ from someone else’s because it depends on your approval status, bank verification, and e-KYC checks. Always rely on your personal status page on the SRD website to see your specific pay window.
How to track your SRD approval and payment
1) On the official SRD website
- Go to srd.sassa.gov.za and select Check Status.
- Enter your 13-digit South African ID and the cellphone number used when you applied.
- You will see the current month’s status: Approved, Pending, Referred, or Declined.
- Use the same page to complete e-KYC, update bank details, or review appeal pathways.
2) Call centre
If you need human support or you cannot access the internet, phone the SASSA Call Centre on 0800 60 10 11 and request assistance with your SRD status. Have your ID ready.
3) WhatsApp or USSD (when available)
SASSA has publicised WhatsApp self-service in the past; channel availability can vary, so treat it as secondary to the portal. When in doubt, use the website or call centre first.
4) In person at a SASSA office
For face-to-face help, visit your nearest office with your ID and the mobile number used for your application. Staff can look up your record and advise next steps.
Practical reasons your money might reflect later than a friend’s
- Bank-account verification: If your bank details changed recently or your name/ID do not match the bank’s records exactly, your deposit can be delayed until the record is corrected. Check and update on the SRD portal.
- e-KYC or fraud checks: If SASSA flags your profile for additional identity verification, you may see “Referred” until the check is completed. Use the e-KYC tools online.
- Public holidays/weekends: Batch processing can avoid non-business days; bank reflection may then fall into the next business day.
- Appeals or changes mid-month: If you submit new documents or appeal a decline, your status for that month may be updated late in the cycle.
How to avoid delays: a short checklist
- Keep banking details current and in your own name. If you switch banks, update the SRD portal immediately and avoid last-minute changes late in the month.
- Use the same ID and cellphone you applied with when checking status; mismatches cause failed lookups.
- Complete e-KYC promptly if requested. That includes any selfie or document prompts on the portal.
- Watch official messages. SASSA will never ask for your bank PINs or one-time passwords. If in doubt, call the official centre.
- Do not travel to a pay point without confirming your status. For SRD, most payments are banked, and there is no benefit to queuing early if your status is still Pending.
Eligibility snapshot for SRD
- You are 18–59, a South African citizen, permanent resident, or recognised refugee living in South Africa.
- You do not receive another SASSA grant in your own name (SRD is not paid on top of other primary grants).
- You meet the income threshold used for the month (screened using bank and other data).
- You comply with identity checks and e-KYC.
See full criteria and the application link on the SRD website.
October 2025 at a glance: SRD vs other grants
- Older Persons: Thursday 2 Oct 2025
- Disability: Friday 3 Oct 2025
- Children’s grants: Monday 6 Oct 2025
These dates are not SRD dates; they help reduce queues for other grants. SRD continues to run in end-of-month batches, so check your personal window online.
FAQs
1) What amount will I receive for October 2025?
If approved for the month, SRD pays R370. The increase from R350 took effect on 1 April 2024.
2) What is the exact SRD pay date for October 2025?
SRD is processed in last-week batches rather than a single national date. Your status page shows your personal window; banks may take 2–3 business days to reflect.
3) My status says Approved but no money yet. What should I do?
Confirm your bank details on the SRD portal and allow a few business days for bank reflection. If nothing changes, call 0800 60 10 11 with your ID on hand.
4) Can I check status with WhatsApp or USSD?
SASSA has used WhatsApp and other digital channels at times, but the official website is the most reliable way to check, update KYC, and manage bank details.
5) Do I need to re-apply each month?
No, but SRD is re-assessed monthly. Keep your details current and respond quickly to any verification prompts.
Final note
The simplest way to stay on top of your SRD payment is to check your status on the official portal in the last week of the month, keep your bank details correct, and respond promptly to e-KYC requests. This is the surest route to avoid delays and receive your October 2025 payment as soon as it is processed.
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